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Safety and privacy

The safety toolswe have today.

Moderators get their tools built in, with nothing to install. You can sign in with a passkey, and you can export or delete your data from Settings whenever you like.

Example settings, shown for illustration.
For communities

For the people who moderate.

Moderators get these tools in every hub, with nothing to install.

  • Moderation built inSet link rules, time someone out or ban them. No extra bots needed.
  • Audit logOwners and admins can see who changed what, and when.
  • Reports and appealsReport a message or a member to the hub's staff. If a decision goes against you, you can appeal it.
  • Slow down a busy roomSlow mode and flood limits keep a busy channel readable.
  • Time-limited guestsLet a guest into chosen channels for a set time. Access ends on its own.
  • Team spaces stay privateAn organization's employee spaces never go public, and joining its community never makes someone staff.
For you

Your account and your data.

You choose how you sign in, and your data is yours to take with you or delete.

  • PasskeysSign in with your device's fingerprint, face or PIN instead of a password.
  • Two-step verificationAdd an authenticator app, and keep recovery codes in case you lose your phone.
  • Export your dataDownload a copy of your account's data from Settings.
  • Delete your accountDelete your account from Settings. Your copy on this device is cleared too.
  • Bots you can spotEvery bot shows a Bot badge. People can't add one, and bots can't remove it.
Security

Protection from scams, built into every step.

Scammers copy what they see, so the real Hubs steps look like nothing a message can show.

  • We never ask in a messageHubs will never ask for your password, recovery phrase or a wallet transaction in a message or a link.
  • Real Hubs steps look differentVerification, security notices and wallet prompts from Hubs open in their own panel with the Hubs mark. Nothing in a message, bot or app can copy it.
  • A pause before you leaveThe first time a link takes you to a website outside Hubs, we show you where it goes so you can check the address first.
  • Lookalikes and known scams stoppedAddresses made to look like ours, and websites on known phishing and wallet-drainer lists, are blocked before anyone can open them.
  • Your recovery phrase stays yoursPaste a recovery phrase, private key or access token into a message or your profile and we stop it from sending, then help you clear it.
  • Names that pass for staffAccounts named to look like staff are marked Not Hubs staff, and no one can copy the staff badge or the Official badge.
  • Calmer messages from strangersFirst messages with links or files from people you don't know come with a heads-up. New accounts only get links from friends unless they choose otherwise.
  • Report a scam in one tapSpot a scam? One tap sends it to our team, who can block a bad link and clear it from every conversation at once.

Our policies, in full

The rules and promises behind this page, written out in full.

See you in Hubs.

Start in your browser, or get the app for Mac or Windows. You sign in with the same account either way.