Help Center
How can we help
Short guides to Hubs, written for people who just got here. Search for what you need, or pick a topic.
Browse by topic
- Getting startedMake your account, join your first hub and learn your way around.5 articles
- Hubs and channelsStart a hub and shape it around the people in it.8 articles
- Messages and mentionsTalk with your people, and keep up with what you missed.7 articles
- Calls and stagesDrop into a voice room, run a stage, or meet with people outside Hubs.6 articles
- Organizations and workThe private side for your team, and the tools that come with it.8 articles
- Safety and privacyKeep yourself and your hub safe, and stay in charge of your data.6 articles
- Account and sign-inSign in, protect your account and keep your details up to date.8 articles
- The apps and the installed appHubs on your computer, in your browser and on your phone.4 articles
- Billing and Sparks (beta)What Hubs costs, plans for teams, and how Sparks work.3 articles
Good places to start
- Create your accountOne screen: a display name, your email and a password. Your handle is made for you.
- Join a hubUse an invite link from a friend, or find a community in Explore.
- Find your way aroundThe top bar, the You menu, Messages, Activity and Search or jump, in plain words.
- Join a voice roomHop in, mute, pick your microphone, and keep talking while you move around Hubs.
- Report a message or a personTell a hub's moderators, or the Hubs team, about something that is not right.
- Add a passkeySign in with your fingerprint, face or device PIN instead of typing a password.
Still stuck
A person on the Hubs team can help. Signed in, open Contact Hubs support from Search or jump. Signed out or locked out, write to us and we will get back to you.
Have an idea, or is something not working? Tell the team in a few words, signed in or not.