When something is not working
Check the status page, see what changed, and what the connection notice means.
If Hubs seems slow or something will not load, start here.
- The status page shows whether calls, chat, sign-in, uploads and email are working, and any notes from our team.
- What's new lists recent changes. It is also in the You menu.
The connection notice
A notice at the top of the app tells you when the connection drops.
- You are offline: messages you send wait on your device and go out when you are back.
- Hubs is not answering right now: choose Try now, or check the status page.
- Reconnecting: new messages may arrive a little late.
Still stuck? See Contact Hubs support.