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Sign in and reset your password

Sign in with your handle, and what to do when you forget your password.

Go to the sign-in page, type your Handle and Password, and choose Sign in. If you use two-step verification, Hubs then asks for your authenticator code or a recovery code.

If you added a passkey, type your handle and choose Sign in with a passkey instead.

Forgot your password

  1. On the sign-in page, choose Reset with email.
  2. Type your Verified email and choose Send reset code.
  3. Enter the 6-digit code from your email and a New password.
  4. Choose Reset password.

The code works for 10 minutes. It only goes to an email you verified in your account settings, so add one now if you have not.

No email on your account? Choose Use a saved recovery code instead.

If something goes wrong

  • That code doesn't match: check the newest email and try again. You have a few tries.
  • Expired or already used: send a new code.
  • Tried a lot in a short time: wait a little, then try again. This protects your account.

Still stuck

A person on the Hubs team can help. Signed in, open Contact Hubs support from Search or jump. Signed out or locked out, write to us and we will get back to you.

contact@ascents.gg

Have an idea, or is something not working? Tell the team in a few words, signed in or not.