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Stay safe from scams

What the link warnings mean, and the one rule that keeps your account safe.

Hubs will never ask for your password, recovery phrase or a wallet transaction in a message or a link. Anyone who does is not us.

  • You're leaving Hubs shows before a link opens another site. Choose Stay on Hubs if you did not expect it.
  • We blocked this link means it is a known scam. It will not open.
  • Careful shows on links that ask you to verify, claim or connect something. That is a common trick.
  • Messages from someone new show You don't know this person yet, with a Report scam button.

Hubs also stops you if you are about to paste a recovery phrase, a private key or a token into a message.

Badges help too. A real Hubs team member carries the Hubs staff badge. Look out for Not Hubs staff on someone who claims to be.

Still stuck

A person on the Hubs team can help. Signed in, open Contact Hubs support from Search or jump. Signed out or locked out, write to us and we will get back to you.

contact@ascents.gg

Have an idea, or is something not working? Tell the team in a few words, signed in or not.